VNYPM’s emergency line is (718) 626-8833, answered 24/7. Emergency service is handled by a partner or manager at VNYPM, with immediate turnaround.
Non-emergency work orders go to workorder@vnypm.com. Weekday office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.
What the maintenance practice covers
The work includes inspections, preventive maintenance, common-area oversight, emergency response, staff supervision, in-house maintenance, trash removal, cleaning of common areas, and correction of building violations.
Janitorial service and project management are included. Projects are bid with more than one proposal so the board can compare them.
Property inspections are conducted at least twice a year, or more often if the client asks.
How to reach the desk
Residents and shareholders with an urgent condition — no heat, a major leak, a lockout that affects safety — should call (718) 626-8833. For a repair that can be scheduled, email workorder@vnypm.com or use the maintenance form on this site.
Janitorial
Common-area cleaning, janitorial service, and trash removal.
Handyman service
Handyman service for the buildings VNYPM manages.
Maintenance
Inspections, preventive maintenance, violation correction, and scheduled repairs. Non-emergency work orders go to workorder@vnypm.com. Emergencies stay on the 24/7 line.
Included
- 24/7 emergency line: (718) 626-8833
- Work orders: workorder@vnypm.com
- Inspections at least twice a year, and more often if the client asks
- Preventive maintenance and violation correction
- Common-area cleaning, janitorial service, and trash removal
- Maintenance staff supervision
- Project bids compared for the board