· Direct Contact with your assigned Property manager (Cell Phone Number)
· 24 Hour Emergency service Handled by a Partner/Manager at VNYPM.
· Personally Drop of Memos/notices on an as-needed basis.

· Custom Reporting for all Financials as needed and as per request
· Ensure bills are paid / Negotiation of Late payments and or Old unpaid bills
· Financials Presentation and walkthrough as needed by our in-house Accounting team.

· Maintain records for the association On Multiple servers to prevent corruption of files.
·  Access to All Board members is the Full Database for all buildings files at their request

· Thorough Evaluation of all potential hires with a rigorous interview and trial period.
· Monitor all contract vendors per request of the Board
· Inspect and maintain comment elements with diligent reporting and in-house property survey conducted By Property/Project Manager to depict a full report of your property with vivid photos, Cost projections and life expectancy. This report would require an alternate Budget for review with Proposed repairs/Improvements’ recommended by management for Board review.
· Handle emergency situations as they arise with an immediate turnaround and full involvement of VNYPM.

· Advise the board on governing documents with assistance from legal counsel
· Refer the Board to Our Book of Vendors/Service providers 
· Research insurance coverage with full analytical breakdown of costs vs Coverage
· Assist with all insurance claims. VNYPM will guide you from the time of claim to the final closeout and resolve of the claim.
· VNYPM will use their extensive and vast network of Professionals/Vendors/Service companies for any and all needed repairs and Maintenance; a process that involves multiple proposals that are dissected and broken down for Board review.